Need help with your order or product?

Our support team is here to assist you with product questions, order tracking, installation support, warranty claims, and after-sales service.

We typically respond within 12–24 business hours.

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Customer Support

Email: support@archaic-global.com

Service Hours: Mon–Sat: 5:30 PM – 2:30 AM PST

Live Chat: Available on our website

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We Can Help With

• Order tracking
• Product compatibility questions
• Installation support
• Warranty claims
• Replacement parts
• After-sales support

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Before Contacting Us

You may also find helpful information on our:

• Shipping Policy
• Warranty Policy
• Return & Refund Policy

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Office Address:

Area B, Floor 3, No.5(Workshop 2) South Xinhe Road , Baishui Village, Ningxi Street, Zengcheng District, Guangzhou，China