FAQs

Frequently Asked Questions

Everything you need to know before ordering Archaic global.


Will these lights fit my vehicle?

Yes. Please check the product compatibility section on the product page. If you are unsure, contact us with your vehicle year, make, and model before ordering — we will confirm fitment for you.

Are your lights plug-and-play?

Yes. All Archaic lights are designed with plug-and-play installation for direct replacement without complex wiring in most applications.

Will these lights trigger error codes?

No. All Archaic lights are equipped with CANBUS error-free technology and will not trigger dashboard warning codes on compatible vehicles.

Are the lights waterproof?

Yes. All products feature IP67-rated waterproof and anti-fog protection for stable performance in normal driving conditions.

Do I need professional installation?

Installation is plug-and-play for most vehicles. However, we still recommend professional installation to ensure perfect fitment and performance.

Are the products tested before shipping?

Yes. Every light is fully tested before shipping to ensure performance, durability, and safety.

Do you ship worldwide?

Yes. We ship to most countries worldwide with tracking provided for every order.

How long does shipping take?

Shipping time depends on your location and warehouse availability. Most orders are processed and shipped quickly, and tracking will be updated once dispatched.

Will I receive tracking information?

Yes. Tracking details will be automatically sent to your email once your order ships.

Do your products come with a warranty?

Yes. All lighting products come with a 1-Year Premium Warranty, and accessories are covered by a 6-month warranty against manufacturing defects.

What if there is an issue with my product?

Simply contact our support team with photos or videos. We will provide troubleshooting, replacement parts, or a replacement solution depending on the issue.

Do I need to return defective products?

In most cases, no return is required for defective items.

Can I return my order?

Yes. Please refer to our Return & Refund Policy for full details on eligibility and process.


Still need help?

Email: support@archaic-global.com
Service Hours: Mon–Sat: 5:30 PM – 2:30 AM PST