At Archaic, we stand behind the quality of every product we offer.

Every light is tested before shipping to ensure performance, durability, and safety.

All products purchased from our official store are covered by a 1-Year Premium Warranty from the date of delivery.

What Is Covered

Our warranty covers manufacturing defects and functional issues under normal use, including:

• LED malfunction
• DRL or turn signal failure
• Water leakage caused by product defects
• Defective wiring or connectors

What Is Not Covered

The warranty does not cover:

• Improper installation or wiring
• Physical damage or misuse
• Unauthorized modification or disassembly
• Damage caused by accidents or vehicle electrical issues

Warranty Claims

To submit a warranty claim, please contact us with:

• Your order number
• Photos or videos showing the issue

Email: support@archaic-global.com

Our support team will respond within 12–24 business hours.

For approved claims, replacement parts, repair support, or replacement products will be provided when necessary.

In most cases, customers are not required to return defective products.

Service Hours: Mon–Sat: 5:30 PM – 2:30 AM PST

At Archaic, we are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Estimated Delivery Time

United States

• Ships from our U.S. warehouse: 3–7 business days
• Ships from China: 7–14 business days

International Orders

• Ships from China: 7–25 business days

Delivery times are estimates and may vary depending on customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery address and order details.

Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes. These charges are the responsibility of the customer.

Delivery Delays

In rare cases, delays may occur due to customs inspections, weather conditions, or carrier issues beyond our control.

Contact Us

If you have any questions about shipping, please contact us:

Email: support@archaic-global.com
Service Hours: Mon–Sat: 5:30 PM – 2:30 AM PST

Refund & Return Policy

We want you to shop with confidence. If there is any issue with your order, our support team is here to help.

Return Window

Returns are accepted within 30 days of delivery.

Order Cancellation

Orders may be cancelled within 24 hours if they have not entered processing or shipping.

Once shipped, orders cannot be cancelled but may be returned after delivery.

Return Conditions

• Items must be unused and uninstalled
• Original packaging required
• All accessories must be included

Non-Returnable Items

• Installed or modified products
• Damaged wiring or altered components
• Items not in original condition

Defective or Wrong Items

If you receive a defective or incorrect item, we will provide a free replacement or full refund after verification.

Refund Process

1. Contact support with order details
2. Return request review
3. Return approval and instructions
4. Inspection and refund processing

Refund Time

Refunds are processed within 5–10 business days after inspection.

Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect.